StakeWise Casino Privacy Policy
Welcome to the privacy policy of StakeWise. This page explains how we collect, use and protect personal information when you register an account, play games, place bets or otherwise interact with our services. We take your privacy seriously and set out here the key types of data we handle and your choices about that data.
Types of data we collect
Personal data
We collect personal information you provide when creating an account or contacting support, such as your name, date of birth, email address, postal address and verification documents. This data is used to verify identity, prevent underage play and manage your account.
Technical data
When you use our site or app we collect technical information including IP address, device type, browser, operating system and connection data. We also record activity logs and game session data to maintain service performance and detect fraud.
Transactional data
We store payment and transaction details relevant to deposits, withdrawals and play history. This may include payment method identifiers, transaction amounts and currency. Full payment details from your bank or provider are processed by our payment partners and not retained by us beyond what is necessary to reconcile payments.
Use of information
We use your data to provide and improve our services, process payments, handle security checks, respond to enquiries and comply with legal obligations. Aggregated or anonymised data may be used for analytics and service development. We do not use personal data for purposes that you have not been informed about.
Data protection practices
We implement reasonable technical and organisational measures to protect your information, including encrypted connections and access controls. Access to personal data is limited to authorised staff and service providers who need it to perform their duties. We regularly review our security practices and update them as required.
Cookies and tracking technologies
We use cookies and similar tracking tools to remember preferences, improve site functionality and measure site performance. You can manage cookie settings through your browser or the cookie settings on our site. Third-party analytics and advertising providers may also place cookies in accordance with their own policies.
User rights
You have rights over your personal data, including the right to request access, correction, restriction of processing and to object to certain uses. Where applicable, you may request portability of your data. We will take reasonable steps to respond to valid requests and to verify your identity before acting on them.
Access, correction and deletion of data
If you wish to view, update or delete the personal information we hold, contact our support team. We will respond to requests and work with you to correct inaccuracies. Some data may be retained where required to fulfil contractual or legal obligations, or to resolve disputes.
Information sharing and third parties
We share data with trusted third-party service providers for purposes such as payment processing, identity verification, fraud prevention and analytics. We require these partners to maintain appropriate safeguards. We may also disclose information where required by law or to protect our rights and safety.
Privacy policy updates
We may update this policy from time to time to reflect changes in our services or legal requirements. Any material changes will be posted on our site and will apply from the date shown. If you have questions about this policy or our practices, please contact [email protected] and we will assist. For clarity, references to Stake Wise in communications refer to the same service outlined above.